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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzanne Anderson

July 17, 2026

5  out of  5
rating by Suzanne Anderson
"He was very professional, knowledgeable, and helpful."
We responded:
"Hi Suzanne, thank you for your feedback! We're delighted to hear that you found our service professional, knowledgeable, and helpful. Your satisfaction is our priority, and we're here to assist you whenever you need us."
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Andrew Crandall

July 14, 2026

5  out of  5
rating by Andrew Crandall
"This is the best insurance company ive ever worked with forsure"
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Chris Wigent

July 1, 2026

5  out of  5
rating by Chris Wigent
"I have been a customer of State Farm in Marshall for over 48 years. I recently added house and boat insurance to our car insurance. Nate Bennett walked me through the house coverage as well as the boat coverage during my a phone call. Nate was knowledgeable and patient during the entire call. He wrapped everything up that same day and saved us some money as well. I have nothing but positive things to say about State Farm, the Marshall office and the quality customer service that they provide. Thanks again and keep up the great work!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chad Heeter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Marshall ."
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Samantha Grove

June 30, 2026

5  out of  5
rating by Samantha Grove
"They stay on top of your insurance needs, a quick text and they always respond with in that same day. I have saved a lot of money switching to state farm. And I love on occasion that I get to talk to Jake from State farm (a commercial joke)"
We responded:
"Samantha, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chad Heeter’s Team—we are always here to help!"
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Steve Korby

June 27, 2026

5  out of  5
rating by Steve Korby
"Exceptional service and the transformation went smoothly. Auto insurance was very reasonable."
We responded:
"Thanks so much for the fantastic rating, Steve! We are so glad you had a positive experience with us here on State Farm Agent Chad Heeter’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ralph Bess

June 22, 2026

5  out of  5
rating by Ralph Bess
"Quick and professional"
We responded:
"We appreciate your review, Ralph. We are so happy that you had such a wonderful experience with State Farm Agent Chad Heeter’s Team here in Marshall ! "
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Sylvia Crawford

June 17, 2026

5  out of  5
rating by Sylvia Crawford
"Chad was very helpful and explained all details of the insurance. He did not mind answering any questions that I had. 5☆☆☆☆☆"
We responded:
"Thank you so much for the 5-stars, Sylvia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chad Heeter’s Team anytime."
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Anya

June 5, 2026

5  out of  5
rating by Anya
"Chad Heeter and his team at State Farm were incredibly helpful and made the entire insurance process super easy, simple also VERY stress-free. They took the time to understand my needs and listened extremely well, Also explained my coverage options very clearly and provided the best customer service I could ask for. I also really liked their responsiveness and professionalism especially when I was being a little difficult because of my hearing, I would very highly recommend them for anyone looking for a reliable, professional and patient insurance assistance."
We responded:
"Thank you for the amazing review, Anya! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Robin Sharp

June 5, 2026

5  out of  5
rating by Robin Sharp
"Chad
You are amazing person to have Kaylee working for you."
We responded:
"Robin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Chad Heeter’s Team!"
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Richard Engblom

June 2, 2026

5  out of  5
rating by Richard Engblom
"State Farm Insurance in Marshall on Hamilton Street are the best Josh Dewitt is So Helpful and Chad Heeter is the Same and the other Ones that Work there are too they are the best Insurance I have ever had"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Eastside Duke

May 29, 2026

5  out of  5
rating by Eastside Duke
"service amazing 10/10"
We responded:
"Eastside, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chad Heeter’s Team here in our Marshall office. "
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Kaydenn Barkerr

May 8, 2026

5  out of  5
rating by Kaydenn Barkerr
"Very caring and reliable people, try there best to be like family, prices also are a lot better than most places."
We responded:
"Thank you so much for the 5-stars, Kabby! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Steve Moore

May 1, 2026

5  out of  5
rating by Steve Moore
"Great experience. Friendly quick and easy. Would highly recommend commend. Nate is a great agent."
We responded:
"Steve, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nathan Hughes

April 28, 2026

5  out of  5
rating by Nathan Hughes
"Nate had great customer service throughout my process even when the price wasn’t right he kept in contact with me until it was at a good price that even beat out progressive"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Mohammad Ahmad

April 20, 2026

5  out of  5
rating by Mohammad Ahmad
"Chad did Great customer service fast and easy and beat the price I was paying with different carrier I would recommend them to everyone !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Chad Heeter’s Team."
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A G

April 11, 2026

5  out of  5
rating by A G
"I was ABSOLUTELY pleased with the service I received today from my State Farm Agent- Jake! No..of course not Jake from tv..lol 😆 but Jake & he knows who he is 😆 Jake was very polite & helpful! He took his time & understood my needs..Jake was very professional & mild mannered..If you’re fortunate enough to have Jake as your State Farm Agent..then like me.. you’ll be very grateful & happy with his services!!!"
We responded:
"Wow, thank you for the 5-star review, A! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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william Brown

April 6, 2026

5  out of  5
rating by william Brown
"Was absolutely amazing got me setup within 15 minutes"
We responded:
"william, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad Heeter’s Team is just a call or email away!"
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Bianca Dillard

April 2, 2026

5  out of  5
rating by Bianca Dillard
"Very outstanding, conversation for business was a 10/10. Helped with all my needs, questions. Got me below asking price. Great switch!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chad Heeter’s Team. "
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Deedee Washington

March 20, 2026

5  out of  5
rating by Deedee Washington
"Nate from State Farm has been a huge helping hand. He was very patient, understanding, and kind. Any questions Ive had he has always been patient with me and explained everything. Thank you, so much."
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Kathleen Armstrong

March 16, 2026

5  out of  5
rating by Kathleen Armstrong
"I would like to say that this State Farm is the best insurance company that I have ever worked with. Mr. Heeter kept me updated with all the changes that occurred as they came, until he got my insurance to an affordable quote. I am very pleased and hope to be with them a long long time"
We responded:
"Kathleen, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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deborah sprague

March 16, 2026

5  out of  5
rating by deborah sprague
"Zachariah Garcia was helpful, prompt at communicating and very friendly. He made the experience easy and pain free. Thank you!"
We responded:
"Thank you for the 5-star review, deborah! Here on State Farm Agent Chad Heeter’s Team, we are proud to serve our community and appreciate your recognition. "
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Jonathan Stephens

March 10, 2026

5  out of  5
rating by Jonathan Stephens
"Jake from State Farm was awesome! A quick conversation and this man had everything taken care of. I would highly suggest Chad Heeter Insurance and Jake, of course."
We responded:
"Jonathan, thank you for your wonderful review of State Farm Agent Chad Heeter’s Team!"
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Haley Dowell

February 26, 2026

5  out of  5
rating by Haley Dowell
"I just recently moved to the area and needed to switch my insurance policy. Zach helped me get me an amazing deal! Not only that but he also gave me some ideas of things to do in the area."
We responded:
"Haley, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad Heeter’s Team is just a call or email away!"
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Brionna Gaiter

February 23, 2026

5  out of  5
rating by Brionna Gaiter
"They reached out to me and walked me thru the entire process from the beginning til now. Absolutely fantastic. Thanks State Farm!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Chad Heeter’s Team."
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George

January 23, 2026

5  out of  5
rating by George
"Really helpful knowledge of knowing what he’s talking about"
We responded:
"Hi George, thank you for the great feedback! We’re glad you found our service helpful and knowledgeable."