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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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swagat pattnaik

April 10, 2025

5  out of  5
rating by swagat pattnaik
"Josh was very helpful & delighted to work with him ."
We responded:
"I'm happy to hear Josh was helpful and great to work with! We appreciate your feedback and look forward to helping with your insurance needs for many years to come!"
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Jasper Donald

April 4, 2025

5  out of  5
rating by Jasper Donald
"Nate give ma a fantastic service, clear on every policy and a good fair price quote."
We responded:
"Hi Jasper, thank you for sharing your positive experience with Nate! We're delighted to hear that Nate clearly explained every policy and provided you with a great quote. Your satisfaction is our top priority, and it's great to know that Nate's efforts made a difference for you. We appreciate your kind words and will make sure to pass along your feedback to Nate and the team. "
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Chris Wigent

April 2, 2025

5  out of  5
rating by Chris Wigent
"I recently had a great experience with Josh from the Chad Heeter State Farm Agency. I was looking to save money on my auto insurance, but retain the same level of coverage. Josh did an excellent job of helping me figure it out and I am now saving over $700 a year by going back to State Farm. I found Josh to be very customer focused and knowledgeable. In short, it was an outstanding experience and I am confident that I am working with a quality insurance agency. I might add that I have had life insurance with State Farm for over four decades and am pleased with the related services I continue to receive in that area. Keep up the great work!"
We responded:
"Hi Chris, thank you for sharing your positive experience with our office! We're thrilled to hear that Josh was able to help you save over $700 a year on your auto insurance while maintaining the same level of coverage. Your confidence in our agency and your satisfaction with our services, especially after four decades of life insurance with State Farm, means a lot to us. We truly appreciate your loyalty and are committed to continuing to provide you with outstanding service. Thank you again for your kind words and encouragement. We'll make sure to pass along your feedback to Josh and the team."
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george burns

March 24, 2025

5  out of  5
rating by george burns
"Very helpful staff, all around great experience."
We responded:
"Hi George, thank you for your kind words! We're thrilled to hear that you had a great experience with our team. Providing helpful and friendly service is our top priority, and we're glad we could assist you. If you need anything else, please don't hesitate to reach out. "
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Jennifer Hite

March 17, 2025

5  out of  5
rating by Jennifer Hite
"The place was very nice. Very clean. Friendly staff. All my questions were answered and I felt like I got everything I needed at an awesome price. I really feel like State farm really was excellent in making you understand the policy. So glad I made the choice to go there."
We responded:
"Hi Jennifer, thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our clean and welcoming environment, friendly staff, and competitive pricing. It's great to know that we were able to answer all your questions and help you understand your policy thoroughly. We're so glad you chose State Farm and look forward to continuing to serve you! "
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Michelle Sadler

March 10, 2025

5  out of  5
rating by Michelle Sadler
"They listened to what I wanted and gave .e the best deal"
We responded:
"Hi Michelle, thank you for your feedback! We're pleased to hear that our team listened to your needs and provided you with the best deal on your insurance. Your satisfaction is our priority, and we're glad we could meet your expectations. We appreciate your review and look forward to continuing to serve you! "
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Laury Dollins

March 8, 2025

5  out of  5
rating by Laury Dollins
"Nate was amazing. He was very patient with me and explained everything more than once so he was sure I understood everything. He answered all my questions and was even on the phone with me when I signed and initialed where I needed to."
We responded:
"Laury, thank you for sharing your experience! We're delighted to hear that Nate provided such exceptional service. His patience and thorough explanations ensured you felt confident and informed throughout the process. It's great to know he was there to answer all your questions and assist you during the signing. We appreciate your feedback and look forward to continuing to serve you! "
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Fred Bosco

March 3, 2025

4  out of  5
rating by Fred Bosco
"Nate u. Did a good job and saved me some money. Thanks for your help w/ a on life insurance later in week"
We responded:
"Hi Fred, thank you for your review! We're glad to hear that Nate did a good job and was able to save you some money. We appreciate your trust and look forward to helping with your insurance needs for many years to come. Please let us know if there is anything we can improve on to earn that fifth star. Thanks again!"
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Jacob Hopkins

February 28, 2025

5  out of  5
rating by Jacob Hopkins
"Great customer service from blake"
We responded:
"Hi Jacob, thank you for your kind words! We're delighted to hear that Blake provided you with great customer service. Our team is dedicated to ensuring our customers have the best experience possible. We appreciate your feedback and look forward to continuing to serve your insurance needs! "
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Aaliyah Johnson

February 28, 2025

5  out of  5
rating by Aaliyah Johnson
"They are very helpful and Team Heeter is the best agency in Marshall. They have helped my entire family with Auto,Home and Life Insurance."
We responded:
"Hi Aaliyah, thank you for your fantastic review! We're so glad our office was able to assist your entire family with Auto, Home, and Life Insurance. Providing helpful service is what we strive for, and it's wonderful to know we're considered the best agency in Marshall. We appreciate your trust and look forward to continuing to serve your insurance needs!"
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Camille Patterson

February 28, 2025

5  out of  5
rating by Camille Patterson
"Excellent customer service"
We responded:
"Hi Camille, thank you for your kind words! We're thrilled to hear that you had an excellent customer service experience with us. Providing top-notch service is our priority, and your feedback means a lot to us. We look forward to continuing to meet your insurance needs!"
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Katie Miller

February 27, 2025

5  out of  5
rating by Katie Miller
"Thank you Nate! You helped me too understand the auto policy we went with. Thanks for taking time out to help me get things squared away with my daughter's auto policy too. You were wonderful, friendly and extremely knowledgeable."
We responded:
"Hi Katie, thank you so much for your kind words! We're delighted to hear that Nate was able to help you understand your auto policy and assist with your daughter's policy as well. It's great to know that he provided such wonderful, friendly, and knowledgeable service. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "
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Lynnette Smith

February 25, 2025

5  out of  5
rating by Lynnette Smith
"My experience with representative Nate Gotter from State Farm was a 10. He was professional and very helpful as well as informative. This is what you looked for in a insurance Agent. Thank you Nate.🙂"
We responded:
"Hi Lynnette, thank you so much for your kind words and positive feedback! We're thrilled to hear that Nate provided you with such a professional, helpful, and informative experience. Our team strives to offer the best service possible, and it's wonderful to know that Nate exemplified this. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! "
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Suzanne Anderson

February 17, 2025

5  out of  5
rating by Suzanne Anderson
"He was very professional, knowledgeable, and helpful."
We responded:
"Hi Suzanne, thank you for your feedback! We're delighted to hear that you found our service professional, knowledgeable, and helpful. Your satisfaction is our priority, and we're here to assist you whenever you need us."
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Elissa Bennett

February 14, 2025

5  out of  5
rating by Elissa Bennett
"I have had a wonderful experience with my insurance from Heeter state farm. Best rates I've ever had on renters & car insurance!"
We responded:
"Hi Elissa, thank you for sharing your wonderful experience! We're thrilled to hear that Chad Heeter at State Farm provided you with the best rates on renters and car insurance. Your satisfaction is our top priority, and we're here to continue providing excellent service. "
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Js Tattoo co

February 14, 2025

5  out of  5
rating by Js Tattoo co
"Top notch insurance!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you consider our insurance top notch. Your satisfaction means the world to us, and we're here to provide the best service possible."
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Katie Cook

February 14, 2025

5  out of  5
rating by Katie Cook
"Great, speedy and friendly service!"
We responded:
"Hi Katie, Thank you for your fantastic feedback! We're delighted to hear that you found our service friendly. Your satisfaction is our top priority, and we're always here to help."
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Candice Purucker

February 14, 2025

5  out of  5
rating by Candice Purucker
"They helped me so much with my home and auto insurance! Everyone was extremely helpful and made things easy."
We responded:
"Hi Candice, thank you for your kind words! We're so glad to hear that our team was able to assist you with both your home and auto insurance needs. Making things easy and providing helpful service is what we strive for. We're here for you whenever you need us!"
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Dennis Paquette

February 6, 2025

5  out of  5
rating by Dennis Paquette
"I dealt with Blake from this location and my entire experience with thorough and efficient.. He was polite, accommodating, and professional. He knew exactly what to do to get me the lowest rate and I am entirely grateful. Thank you for your help Blake. We really appreciate it!"
We responded:
"We’re honored by your positive feedback! Blake does a fantastic job for us and I will be certain to let him know about your kind words. Thank you for trusting us with your business! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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Pone Baldwin

February 6, 2025

5  out of  5
rating by Pone Baldwin
"Effectively communicated every step of the process clearly, I referred several friends to them the same day I signed up!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm, Battle Creek and Marshall, MI"
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Michelle Adams

February 6, 2025

5  out of  5
rating by Michelle Adams
"Josh was extremely helpful and knowledgable. Great to work with and he did a fantastic job meeting my needs for my policies. Very competitive pricing as well. Response time phenomenal! I’d recommend to anyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we very much appreciate your business and trust! -Chad Heeter State Farm, Battle Creek and Marshall, MI"
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Cristian Fernández

February 4, 2025

5  out of  5
rating by Cristian Fernández
"Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI"
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Michael Koss

February 4, 2025

5  out of  5
rating by Michael Koss
"Worked with me every step of the way, even found ways to save me more money on my insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Team Heeter State Farm Insurance, Battle Creek & Marshall MI"
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Brooklyn Pryor

January 21, 2025

5  out of  5
rating by Brooklyn Pryor
"Katie was absolutely amazing!! I’m only 20 years old and this was my first time doing any of this insurance stuff by myself & Katie walked me right through it & gave me a run down of how everything works!! 10/10 recommend asking for her!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance, Marshall & Battle Creek, MI"
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Joe Mcclellan

January 13, 2025

5  out of  5
rating by Joe Mcclellan
"Top notch service. When everyone else was trying too make a buck I felt Nate really did what he could to get what I needed."
We responded:
"Thank you for your 5-star review! Nate does a fantastic job, and I will certainly let him know you appreciated his service. Thank you again! -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI"