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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zack Shippell

Zack Shippell

September 27, 2024

5  out of  5
rating by Zack Shippell
"Pretty cool staff! Bearded guy is odd, but cool!"
We responded:
"HAHA Thanks for the review, Zack! I will sure to let the bearded guy know lol -Chad Heeter State Farm Insurance, Marshall and Battle Creek, MI #TeamHeeter #GoHeeter"
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Kevin Bennett

September 27, 2024

5  out of  5
rating by Kevin Bennett
"Fantastic staff who truly care about you and your needs"
We responded:
"Thank you so much for the review, Kevin! -Chad Heeter State Farm Insurance: Marshall & Battle Creek, MI #GoHeeter #TeamHeeter"
Profile photo of Rhea Bennett

Rhea Bennett

September 27, 2024

5  out of  5
rating by Rhea Bennett
"Friendly environment. Honest sales people. Great customer service."
We responded:
"Thank you so much for the kind words, Rhea! -Chad Heeter State Farm Insurance: Marshall & Battle Creek, MI #GoHeeter #TeamHeeter"
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Nathan Bennett

September 25, 2024

5  out of  5
rating by Nathan Bennett
"Super friendly environment!"
We responded:
"Thanks for the review, Nate! -Chad Heeter State Farm Insurance (Team Heeter), Battle Creek & Marshall, MI #TeamHeeter #GoHeeter"
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Ashley Tanner

September 24, 2024

5  out of  5
rating by Ashley Tanner
"I have been a State Farm customer with Chad Heeter for over 8 years. Now they have an office in Battle Creek and Marshall! Great rates and amazing service! My agent Josh has made every process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much for the review, Ashley! Love hearing about the great rates and amazing service! Thnak you again! -Chad Heeter State Farm Insurance (Team Heeter), Battle Creek & Marshall, MI"
Profile photo of Chad Rhodes

Chad Rhodes

September 22, 2024

5  out of  5
rating by Chad Rhodes
"A lot of help very nice to work with. They do whatever they can to get you insurance that suits you. Katie goes way beyond to get the lowest price possible. We have never worked with a more n knowledgeable and capable team like Katie and Josh. Katie came up with ideas no one else could have so quickly. She knows more than anyone at Chad heater."
We responded:
"Hi Chad and thank you for the review! Katie does an amazing job and we are lucky to have her here. Really appreciate you sharing your experience! Let us know if you have any questions or need anything! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI #GoHeeter #TeamHeeter"
Profile photo of Jennifer Cooper

Jennifer Cooper

September 18, 2024

5  out of  5
rating by Jennifer Cooper
"Josh Dewitt was so helpful with switching back to state farm. He went above and beyond to help. This is a great team."
We responded:
"Thanks so much for coming back to us, Jennifer! We appreciate your trust and business! -Chad Heeter State Farm Insurance: Battle Creek & Marshall, MI #TeamHeeter #GoHeeter"
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Kim Chapple Mooney

September 6, 2024

5  out of  5
rating by Kim Chapple Mooney
"Thank you for the friendly response. Great job!"
We responded:
"Thank you, Kim, for taking the time to leave us this review! -Chad Heeter State Farm Insurance; Marshall & Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
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Von

September 5, 2024

5  out of  5
rating by Von
"Always helpful. They always answer. Great service. Our families first choice for insurance needs."
We responded:
"Thank you so much for the kind words, Von! We are so honored to work with you and your family! -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
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lindsey redpath

August 30, 2024

5  out of  5
rating by lindsey redpath
"Chad and his team are extremely knowledgeable about all different kinds of insurance, homes, autos and lives. I would highly recommend their office. Everyone is also super friendly."
We responded:
"Thank you for the review, Lindsey! I am glad we were able to help you out with your home, auto and life insurance needs! Thank you again! -Team Heeter State Farm Insurance, Marshall & Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
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Robert McDougall

August 30, 2024

5  out of  5
rating by Robert McDougall
"Chad and his team at this Marshall office did such a great job sharing how I can protect my family with more than just my car insurance, but protect my family with life insurance and disability insurance if I get hurt! I feel so much better working with this team! Thank you Chad!"
We responded:
"Well thank YOU, Robert! I really appreciate you taking the time to leave this reveiw and I am so happy we were able to help you with your car insurance as well as life and disability insurance. Let us know if there is ever anything we can do to help! -Team Heeter State Farm Insurance, Marshall & Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Katie Walerius

Katie Walerius

August 23, 2024

5  out of  5
rating by Katie Walerius
"I have had my auto, home, and life insurance with Chad Heeter for years! Anytime I need help the team there is amazing! Would highly recommend going with Team Heeter for all your insurance needs."
We responded:
"Thank you, Katie! We have the best team here and I am so glad that we have been able to help you over the years with your auto, home and life insurance needs! Thank you again! Chad Heeter State Farm Insurance - Battle Creek & Marshall MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Todd Heeter

Todd Heeter

August 23, 2024

5  out of  5
rating by Todd Heeter
"Chad's team is second to none! They are kind, professional, timely, and honest! They are always looking to be the best value for their customers! 5 stars all day!"
We responded:
"Thank you for the kind words! We really appreciate the 5-star review! Chad Heeter State Farm Insurance - Battle Creek & Marshall MI #TeamHeeter #GoHeeter #HeeterTeam"
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Tonya Ramsay

August 22, 2024

5  out of  5
rating by Tonya Ramsay
"best insurance company i have ever dealt with. They have great rates, friendly, and always have the answers. i highly recommend them."
We responded:
"Thank you so much for the review and kind words, Tonya! We really appreciate you taking the time to share your experience of great rates and friendly service. Let us know if you need anything! 269-781-4256. -Chad Heeter State Farm Insurance: Marshall & Battle Creek MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Kathryn Warren

Kathryn Warren

August 21, 2024

5  out of  5
rating by Kathryn Warren
"I called in looking for a better price on insurance. Chad Heeter State Farm helped save on my home and auto insurance. They even helped me get a life insurance policy that helps protect my family if something were to happen to me!"
We responded:
"Thank you for the review, Kathryn, and thank you for trusting us to take care of your home, auto and life insurance to help protect your family. It is an honor to help - thank you again! Chad Heeter State Farm Insurance: Battle Creek & Marshall, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Lillian Barnard

Lillian Barnard

August 15, 2024

5  out of  5
rating by Lillian Barnard
"I've had different I surfaces over the years . They just kept raising prices on me. When I switched to statefarm, the agent was and still is , personal , listens, and checks with me, very so often to see if my needs have changed or needed adjustments. It's like family ."
We responded:
"Thank you so much, Lillian. I very much appreciate you sharing your 'family' type experience. We love doing business with people that feel like family :) Thank you again! Chad Heeter State Farm Insurance: Battle Creek & Marshall, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Amanda Kay

Amanda Kay

August 15, 2024

5  out of  5
rating by Amanda Kay
"Agents have always been available and kind whenever I needed questions answered!"
We responded:
"Thank you for the review, Amanda! I am so glad you have had a great experience with us! Let us know if you have any questions moving forward, we are here to help! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI"
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Stacey Slaughter

August 13, 2024

5  out of  5
rating by Stacey Slaughter
"Chad's office has always been very timely in answering our questions and the staff is very easy to talk to."
We responded:
"Thank you so much for the review, Stacy! So glad youve enjoyed working with us! Thank you again! -Chad Heeter State Farm Insurance: Marshall & Battle Creek, MI"
Profile photo of Katlin Doyle

Katlin Doyle

August 9, 2024

5  out of  5
rating by Katlin Doyle
"Chad and his team have been amazing! They're very knowledgeable and have guided me through all my insurance needs for my autos, home and life insurance. Definitely recommended stopping in if you're looking for insurance!"
We responded:
"Thank you for the review, Katlin! So happy we were able to help you with your auto insurance, home insurance and your life insurance! Thank you again for your trust. -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"
Profile photo of Lauren Barnard

Lauren Barnard

August 9, 2024

5  out of  5
rating by Lauren Barnard
"I have had State Farm for years for all my home, auto, and life insurance needs. This office has been the best for insurance in Marshall. Highly recommend giving them a call!"
We responded:
"Thank you for the review, Lauren! As you know, I love you and your family and it is an honor to help you out with your home, auto and life insurance needs! Thanks again! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"
Profile photo of Ashley Johnson

Ashley Johnson

August 8, 2024

5  out of  5
rating by Ashley Johnson
"Chad Heeter is an amazing agent that looks at what is best for his customers! The entire team pulls out all the stops to help each customer with whatever they may need! Stop in their office to say hello and join the State Farm family!"
We responded:
"Thank you for the kind words, Ashley! The team we have in Marshall is amazing and I am glad you hear you have had such a great experience with us! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"
Profile photo of Bruno Williams

Bruno Williams

August 8, 2024

5  out of  5
rating by Bruno Williams
"Best office around! Highly recommend. They are very knowledgeable and helped explain the importance of life insurance. Stop in and chat with them!!"
We responded:
"Thank you, Bruno! Life insurance is so important and I am so glad we were able to help you and your family navigate that situation! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"
Profile photo of Janna Heidenreich Harris

Janna Heidenreich Harris

August 1, 2024

5  out of  5
rating by Janna Heidenreich Harris
"State Farm keeps me updated on need for changes. They help me keep my cost low but have adequate coverage. Friendly and knowledgable staff. I appreciate this company and this office staff."
We responded:
"Thank you so much, Jenna! Keeping costs low but maintaining good coverage is always a great combination in this business :) Thank you so much for taking the time to leave us this reveiw! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"
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Great Lakes Candy & Cones LLC

July 26, 2024

5  out of  5
rating by Great Lakes Candy & Cones LLC
"Chad Heeter has helped us with our business insurance and has been amazing to work with!"
We responded:
"Shout out to Great Lakes Candy & Cones! We loved helping you with your business insurance, thank you for trusting us! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"
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Benjamin Belloli

July 25, 2024

5  out of  5
rating by Benjamin Belloli
"I have my personal home insurance, my auto insurance, and an umbrella policy with Chad Heeter State Farm and work a lot with both his Marshall and Battle Creek offices as a Mortgage Loan Officer and everyone I've worked with has been very responsive and helpful. I highly recommend them!"
We responded:
"Thanks for the review, Ben! So happy we were able to help you with your home insurance, auto insurance and your umbrella policy! I really appreciate you recommending us :) -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI #TeamHeeter #HeeterTeam #GoHeeter"