Reviews
State Farm® Agent Chad Heeter
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Andy Hoffman
October 23, 2026
"Great service"
We responded:
"Thank you so much for your kind review, Andy! If you need insurance assistance, we are just an email or call away! - Chad Heeter, your State Farm Agent "
B Blessed316
October 23, 2026
"Josh was so helpful. Gave me options I had not thought of and brought my payments down. Very happy to work with him."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Patricia Durham
October 22, 2026
"Exceptional and caring Jake took care of me"
We responded:
"Hi Patricia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Marshall. If you ever need help, we are just a phone call away! - Your State Farm Agent, Chad Heeter "
Sheryl Dewitt
October 20, 2026
"Saved some money and Mike was a big help"
We responded:
"Sheryl, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
victoria rathmann
October 20, 2026
"Great service super quick and easy gave me a qoute I liked right away!"
We responded:
"Hi victoria, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Katie Rymer
October 15, 2026
"Nate is fantastic. He was very knowledgeable and quick to respond. He made the process really easy!"
We responded:
"Thanks so much for the amazing review, Katie! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
Kody Page
October 15, 2026
"Great Service as always!"
We responded:
"Kody, thank you for the fantastic review! We’re always here to support you with your insurance needs in Marshall. "
Jerry Johnson
October 14, 2026
"Josh at the Heeter office is always responsive and helpful to me when I call for information on my accounts, options for the best path forward, and getting me what I need as efficiently as possible. He is my "go to" resource and I know i can count on him."
We responded:
"Jerry, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Chrissy Wilkens
October 13, 2026
"If you dont have them already, SWITCH NOW to Josh!!! I switched recently after a horrible car accident. While dealing with the accident I had a least one hope.. my insurance company would help walk me through this. Instead I was 36 days past the accident, one phone call from adjuster until id emailed/called/gone into office, and recieved a letter from tow company that if my insurance didn't get car in a matter of a few days, itd be considered abandoned and sold eventually. A company id been with for years, never a missed or late payment. I felt completely abandoned during a pretty awful time. Meanwhile insurance money kept coming out of my bank account for 2 months with little to no explanation of why since car was completely totaled. Im not an insurance agent, hence why i paid a lot of money to one. To help me when/if needed. Josh at State Farm wasn't even my agent yet. Not a penny had been given to them yet. And he not only answered every question, every message/phone call, but he literally walked me through everything that my insurance company that was being paid to do but wasn't. This has been very frustrating and upsetting. I honestly dont think i could've navigated this without Josh at Chad Heeters State Farm. Id advice everyone else to switch asap before something possibly happens and your left on your own to figure it out while still working, caring for your kids and everything else in life."
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
izaion Johnson
October 13, 2026
"Good service"
We responded:
"Thank you so much for the 5-star rating, izaion! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chad Heeter "
Shellie Wheaton
October 9, 2026
"We are new to State Farm and have already had the best experience with them! We saved so much money by switching over to them and Hunter has been amazingly helpful with all of the changes! Loving them so far!"
We responded:
"Thanks so much for the amazing review, Shellie! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
Kimberly Irvin
October 6, 2026
"They KEEP my family &I safe, legal, prepared! Hats of to you "Chad Heeter - State Farm"
Changing&Saving Lives.
Hard times. Critical; decisions, unto told. Chad Heeter & Family, foresees. A State Farm Agent, that saves. I love them. You'll also, seek their Help."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
Clint Hill
October 2, 2026
"Excellent experience and perfect timing . Thank you again for providing us with service"
We responded:
"Clint, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Brendan North
October 2, 2026
"Awesome great communication and very polite"
We responded:
"Brendan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
Char'Dell Mathews
October 2, 2026
"Blake was very helpful, he was nice and it didn’t take long to get my renters insurance started"
We responded:
"Thank you for the 5-star review, Char'Dell! We’re proud to serve the Marshall community and truly appreciate your support. "
Tony Hernandez
October 2, 2026
"Answered all questions in the quote stage with experience and knowledge."
We responded:
"Tony, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Chad Heeter and Team "
savanah Little
September 24, 2026
"I have been with state farm for years and let me tell you the best everything they are amazing informative patient helpful and always there for you whether its a shoulder to cry on and even listen! I have never had an insurance agency work with you as if you were family thank you state farm for sticking by my side thru thick and thin! I'll be married to state farm until I pass away 🤣 u won't be disappointed please choose them 🥰"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Marshall to know you had such a great experience with us. "
Miguel Juarez
September 23, 2026
"Made everything smooth and stress free I’m fully insured with home,auto and life and I’m not getting charged an arm and a leg like my last insurance company that was charging me 800$ just for auto"
We responded:
"Miguel, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Chad Heeter and Team "
Ben Robinson
September 23, 2026
"Nate was great. Service was excellent."
We responded:
"Ben, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "
Renee Stone
September 23, 2026
"I dealt with Nathan . Very pleasant to speak with. Really cool guy!"
We responded:
"Hi Renee, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Kayla Cole-Brown
September 23, 2026
"Nate- DESERVES A RAISE !
Great customer service, straight to the point, super informative, patient an all around great experience, thanks"
We responded:
"Thank you so much for the 5 stars, Kayla! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Summer Smith
September 16, 2026
"Very nice and answered all my questions."
We responded:
"Summer, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Nancy Pemberton
September 16, 2026
"I had a concern about my policy and Zach was very helpful and patient with me. Thank you so much for resolving my issue."
We responded:
"Nancy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Nolan Voydanoff
September 16, 2026
"My man Nate helped me out greatly. Super friendly. Walked me through what was going on. Helped me get the best coverage for my situation."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Marshall insurance team. "
Kay Rodgers
September 16, 2026
"Had a policy review with Josh today and walked out of the office very happy. Thanks for your help and the good laugh we had."
We responded:
"Kay, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "