Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sean Casey

Sean Casey

August 1, 2025

5  out of  5
rating by Sean Casey
"Sam is amazingly friendly and helpful!! If you need insurance, make sure to give her a call!!"
Profile photo of Judy Mcreynolds

Judy Mcreynolds

August 1, 2025

5  out of  5
rating by Judy Mcreynolds
"Answered my questions thoroughly and provided me with helpful information . I will certainly call upon them again and encourage my friends to do so. I'm completely satisfied with the way things worked out. My thanks to Sam."
Profile photo of Tammy Wood

Tammy Wood

August 1, 2025

5  out of  5
rating by Tammy Wood
"Sam Was very helpful. She worked with me to get my issues resolved quickly. Very friendly and professional."
Profile photo of Justin Baik

Justin Baik

July 29, 2025

5  out of  5
rating by Justin Baik
"Zach was very helpful. Always available and tried his best to get me the best rate possible"
We responded:
"Thank you for the great feedback! We’re glad to hear Zach was helpful and committed to finding you the best possible rate. Your trust means a lot to us, and we’re always here to help whenever you need anything!"
Profile photo of Ronny Miller

Ronny Miller

July 24, 2025

5  out of  5
rating by Ronny Miller
"Sam is the ultimate professional! She is ready and willing to assist all customers with detailed solutions. It was a great pleasure conversing with Sam. Sam is definitely an asset to any employer who has the great fortune of having Sam on their team!"
We responded:
"Hi Ronny, thank you for such a kind and thoughtful review! We're lucky to have Sam on our team, and we're so glad she made your experience a great one. Her professionalism and dedication to our customers truly make a difference. We appreciate you taking the time to share this! "
Profile photo of Zachariah Garcia

Zachariah Garcia

July 18, 2025

5  out of  5
rating by Zachariah Garcia
"Great customer service and helped educate me on the coverages that I was looking at. Greatly appreciate feeling good after talking about insurance."
We responded:
"Thank you for sharing your experience! We're so glad our team could help clarify your coverage options and leave you feeling confident. Providing great service and education is what we're all about. We truly appreciate the kind words!"
Profile photo of Math S.

Math S.

July 17, 2025

5  out of  5
rating by Math S.
"Zach gave excellent service and made every process very easy. Highly recommend!"
We responded:
"Thank you so much for the recommendation! We're happy to hear Zach provided excellent service and made everything easy for you. We truly appreciate your support and are always here when you need us!"
Profile photo of Drew Colclasure

Drew Colclasure

July 16, 2025

5  out of  5
rating by Drew Colclasure
"Zach was fantastic and did a wonderful job walking me through my first insurance experience."
We responded:
"Hi Drew, thank you for the kind words! We're so glad Zach was able to make your first insurance experience smooth and stress-free. It means a lot to us that you chose our team, and we're here to support you every step of the way!"
Profile photo of Nicholas Lambrich

Nicholas Lambrich

July 10, 2025

5  out of  5
rating by Nicholas Lambrich
"Sam was amazing and she helped me get the lowest price i have had in 4 years of having my car"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sam was able to help you find the lowest price you've had in four years - that's what we're here for! She's truly dedicated to helping our customers save while getting the coverage they need. We'll be sure to share your feedback with her. Thanks again for choosing us!"
Profile photo of Brandon Hardaway

Brandon Hardaway

July 3, 2025

5  out of  5
rating by Brandon Hardaway
"Zach was an enjoyable, insightful, and professional agent . Whoever hired him should promote him immediately. He’s incredibly valuable."
We responded:
"Hi Brandon, thank you for your kind words! We're thrilled to hear that Zach made such a positive impression. We'll be sure to pass along your compliments to him. Your recognition means a lot to us, and we look forward to serving you again in the future!"
Profile photo of Nancy Granberg

Nancy Granberg

July 2, 2025

5  out of  5
rating by Nancy Granberg
"Zach has been stellar. Exceptional customer service!"
We responded:
"Hi Nancy, thank you for the great review! We appreciate your support and for taking the time to share your experience with Zach. Please don't hesitate to reach out with any questions or concerns. We are always here to help!"
Profile photo of mychaelaayres6

mychaelaayres6

June 30, 2025

5  out of  5
rating by mychaelaayres6
"Zach was great! Not only got me better deals but also told me about community events for my toddler."
We responded:
"Thank you so much for the kind words! We're so glad Zach was able to help you find better deals and share some great community events for your little one—that’s what we're all about: taking care of our customers both personally and professionally. We appreciate your trust and look forward to continuing to serve your family! "
Profile photo of Shawnte Harris

Shawnte Harris

June 24, 2025

5  out of  5
rating by Shawnte Harris
"Chad Heeter was absolutely wonderful and helpful"
We responded:
"Hi Shawnte! Thank you for the kind words! We're so glad to hear that Chad was wonderful and helpful during your experience. He truly cares about taking great care of our customers, and your feedback means a lot to us. We're here if you ever need anything!"
Profile photo of Erica Cassell

Erica Cassell

June 20, 2025

5  out of  5
rating by Erica Cassell
"Zach was exceptional. Reduced my insurance payments by more than half with more coverage. Incredibly kind and accommodating. By far the least stressful interaction I've had with an insurance agent."
We responded:
"Hi Erica! Thank you for the great review! We're thrilled to hear that Zach was able to help reduce your insurance payments while increasing your coverage- that's exactly the kind of outcome we strive for. Please don’t hesitate to reach out if you ever need anything else. We're always here to help!"
Profile photo of Mathew Elizondo

Mathew Elizondo

June 14, 2025

5  out of  5
rating by Mathew Elizondo
"Stephen help me out and lower my rates. Very friendly, great customer service."
We responded:
"Hi Mathew! Thank you for taking the time to share your experience with our office. We are thrilled to hear Stephen was able to lower your rates and save money on your insurance needs. Please don't hesitate to reach out if you have any questions or concerns. We are always here to help!"
Profile photo of Jammie Varela

Jammie Varela

June 6, 2025

5  out of  5
rating by Jammie Varela
"Excellent customer service"
We responded:
"Thank you for the kind words! We’re so glad to hear you had an excellent customer service experience. We appreciate your support and are always here if you need anything!"
Profile photo of Scott Newell

Scott Newell

June 6, 2025

5  out of  5
rating by Scott Newell
"Sam is the best the one and only agent"
We responded:
"Hi Scott, we couldn’t agree more—Sam really is the best! Thank you for the awesome shoutout. We’re lucky to have him on our team, and we’re so glad you had a great experience. Don’t hesitate to reach out if there’s ever anything you need!"
Profile photo of Carl Thomason

Carl Thomason

June 3, 2025

5  out of  5
rating by Carl Thomason
"Very good communication. Very polite and helpful. I was pleased with the service provided to me!"
We responded:
"Hi Carl, thank you for your kind words! We’re so glad to hear that you were pleased with the service and found our team to be polite, helpful, and communicative. It’s always our goal to make sure every experience is a positive one. We're here anytime you need us! "
Profile photo of D Co

D Co

June 2, 2025

5  out of  5
rating by D Co
"Very good Communication 5 star service I highly recommend dealing with this agent he's awesome. Thanks again for your help."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your recommendation. Providing clear communication and top-notch service is always our goal. We’re here whenever you need us—thanks again for trusting our team!"
Profile photo of Jasmine James

Jasmine James

May 28, 2025

5  out of  5
rating by Jasmine James
"Sam is the absolute best insurance agent I have ever had. I was in a panic over switching vehicles when my old agent vanished and Sam solves the problem. Every time. She makes it so easy for me to navigate and she has relieved so much stress for me. No matter what I bring to her, she responds "no problem" and makes it happen. She is a saint, she deserves all the raises, all the promotions and all the recognition!!!"
We responded:
"Hi Jasmine, thank you so much for your incredible review! We’re beyond grateful for your kind words and thrilled to hear how much of a difference Sam has made for you. She truly goes above and beyond for our customers. We’ll be sure to share this with her and the rest of the team. It's feedback like yours that reminds us why we do what we do. Thank you for trusting us with your insurance needs. We're always here for you!"
Profile photo of Cliff Rensberger

Cliff Rensberger

May 28, 2025

5  out of  5
rating by Cliff Rensberger
"I've had State Farm for a long time and Josh is the best!"
We responded:
"Hi Cliff, thank you for being a longtime State Farm customer—we truly appreciate your loyalty! We're so glad to hear Josh has made such a positive impact. He’s one of the best, and we’re lucky to have him on our team! Thanks again for your continued trust—we’re always here for you."
Profile photo of Douglas Gordon

Douglas Gordon

May 28, 2025

5  out of  5
rating by Douglas Gordon
"Love State Farm! Great team!"
We responded:
"Hi Douglas, thank you for the love! We're so glad to have you as part of the State Farm family. Our team truly appreciates your support!"
Profile photo of Jerry Bruce

Jerry Bruce

May 28, 2025

5  out of  5
rating by Jerry Bruce
"Josh at State Farm is outstanding! He’s knowledgeable, professional, and genuinely cares about his clients. He took the time to explain all my coverage options, answered every question i had, and made sure I had the right protection for my needs. I highly recommend!"
We responded:
"Hi Jerry, thank you so much for your kind words! We're thrilled to hear that Josh provided such a great experience. His professionalism, knowledge, and genuine care for our clients truly set him apart, and we're so glad it showed in your time working with him. Taking the time to explain coverage and make sure you're confident in your protection is exactly the service we aim to deliver—thank you for recognizing that. We truly appreciate your recommendation and look forward to being here for you whenever you need us!"
Profile photo of Rhys Dragon (Rhys Dragon)

Rhys Dragon (Rhys Dragon)

May 24, 2025

5  out of  5
rating by Rhys Dragon (Rhys Dragon)
"When I found myself needing car insurance, I decided to contact State Farm in Marshall Mi. The agent, Same that I was connected with had been absolutely amazing. She was able to get me insurance at a cost I was very happy with. She was very professional, yet very friendly too. She makes you feel like you are welcomed and like she was extremely happy just to speak to you. Thanks Sam!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Sam was able to help you find the right coverage at a price you’re happy with. She truly has a gift for making people feel welcome and valued, and your kind words perfectly capture the positive experience she works so hard to provide. We’re grateful you chose State Farm in Marshall, and we’ll be sure to pass your appreciation along to Sam—she’ll be so glad to hear this! If you ever need anything down the road, don’t hesitate to reach out."
Profile photo of Krystal Monroe

Krystal Monroe

May 23, 2025

5  out of  5
rating by Krystal Monroe
"My sales rep Sam VanSickle at Chad Heeter State Farm was AMAZING!! Her customer service was remarkable. We shared a well needed chuckle and she got me reinstated faster than expected. Highly recommended!!"
We responded:
"Hi Krystal, thank you for the fantastic review! We're so glad to hear that Sam took great care of you—she truly is amazing. We're especially happy to hear that her quick service (and sense of humor!) made the experience even better. 😄 Getting your policy reinstated quickly is important, and we’re thrilled she was able to exceed your expectations. We’ll be sure to pass along your kind words to Sam—she’ll really appreciate it! Thanks again for choosing Chad Heeter State Farm. We're always here if you need anything."