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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Miller

August 25, 2026

5  out of  5
rating by Tony Miller
"Knowledgeable and courteous staff, very helpful."
We responded:
"Tony, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Emma Chervinsky

August 24, 2026

5  out of  5
rating by Emma Chervinsky
"Very friendly, dedicated and knowledgeable staff, always willing to help! Great options for home and auto insurance!"
We responded:
"Thank you so much for the 5-star rating, Emma! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Chad Heeter "
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Melisa McCullough

August 21, 2026

5  out of  5
rating by Melisa McCullough
"Fantastic service! Josh was incredibly helpful in getting us set up with home & car policies. Very thankful to have a local agent who we can call when needed."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Carl

August 20, 2026

5  out of  5
rating by Carl
"Very helpful and knowledgeable"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
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Michael Burke

August 17, 2026

5  out of  5
rating by Michael Burke
"A+ Agent"
We responded:
"Thank you so much for the 5 stars, Michael! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jacqueline Robinson

August 13, 2026

5  out of  5
rating by Jacqueline Robinson
"It was awesome working with Nate. He was very patient and kind, but best of all I got a great rate and saved $2,000.
Thank you, State Farm!"
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Kimberly Irvin

August 12, 2026

5  out of  5
rating by Kimberly Irvin
"They KEEP my family &I safe, legal, prepared! Hats of to you "Chad Heeter - State Farm"

Changing&Saving Lives"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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KeriAnn76

August 12, 2026

4  out of  5
rating by KeriAnn76
"Fast and easy to deal with. Nate was very helpful."
We responded:
"Thank you for your review! We’re so glad to hear you had an enjoyable experience with us here on Chad Heeter’s State Farm Insurance team. "
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Debbie Sage

August 12, 2026

5  out of  5
rating by Debbie Sage
"I really like and respect my agent and his team !"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Erianna Ives

August 7, 2026

5  out of  5
rating by Erianna Ives
"Great Service today"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lindsay Burnett

August 7, 2026

5  out of  5
rating by Lindsay Burnett
"If you are looking for a reliable and great price, very genuine actually care about you insurance office I highly recommend them. I’ve been with State Farm for years and years, and they have always treated me respectfully, answered all my questions, and always made sure my family and I are covered. There’s offices in Battle Creek and Marshall and you can always get a hold of someone when you need them!!! I highly highly recommend checking them out and seeing what your options are. Great prices quality above and beyond definitely recommend.!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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Paula Glenn

August 6, 2026

5  out of  5
rating by Paula Glenn
"Thank you! Saving us some money"
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
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Mohammad Ahmad

August 6, 2026

5  out of  5
rating by Mohammad Ahmad
"Chad did Great customer service fast and easy and beat the price I was paying with different carrier I would recommend them to everyone !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Marshall to know that you had such a wonderful experience with us here on State Farm Agent Chad Heeter’s Team."
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Kat McDonald

July 31, 2026

5  out of  5
rating by Kat McDonald
"After decades with a different insurance company, we finally made the switch. I’m glad we did. While the money we are saving is certainly nice (auto and home), the best part so far has been the interactions with the staff here. Everyone has been incredibly professional while also being very friendly, helpful, and easy to work with. I would absolutely recommend this SF office if you’re looking for insurance or looking to make a change from the insurance you’ve got."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Lilly Kuiper

July 31, 2026

5  out of  5
rating by Lilly Kuiper
"The people there are very very nice"
We responded:
"Lilly, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Heeter and Team "
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Thomas Walsh

July 31, 2026

5  out of  5
rating by Thomas Walsh
"Excellent Se6"
We responded:
"Hi Thomas, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chad Heeter’s team.  Please reach out to us if any questions come up!  - Chad Heeter’s Insurance Team "
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Lauren Barnard

July 30, 2026

5  out of  5
rating by Lauren Barnard
"Chad Heeter State Farm has been great in helping with all my auto, home, and life insurance needs. I was even excited to learn they can help with my retirement accounts as well!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Marshall. "
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Sydney Benham

July 29, 2026

5  out of  5
rating by Sydney Benham
"I’ve been with state farm since for 10 years now, at this location, and I've always had good experiences! Chad is super nice and patient! He helped me so much when i was getting a new car and being patient with my questions. Thank you!"
We responded:
"Sydney, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Ronny Miller

July 28, 2026

5  out of  5
rating by Ronny Miller
"Sam is the ultimate professional! She is ready and willing to assist all customers with detailed solutions. It was a great pleasure conversing with Sam. Sam is definitely an asset to any employer who has the great fortune of having Sam on their team!
I spoke to a gentleman today in your office 7/28/2026. Extremely kind and professional. He assisted me with details on the two products I have with you. He's one of the important reasons I've stayed with your firm all these years; customer service! Thank you!"
We responded:
"Hi Ronny, thank you for such a kind and thoughtful review! We're lucky to have Sam on our team, and we're so glad she made your experience a great one. Her professionalism and dedication to our customers truly make a difference. We appreciate you taking the time to share this!

"
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Samantha Christie

July 24, 2026

5  out of  5
rating by Samantha Christie
"Got a policy quickly and within my budget. Great Job!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tonya Ramsay

July 23, 2026

5  out of  5
rating by Tonya Ramsay
"best insurance company i have ever dealt with. They have great rates, friendly, and always have the answers. i highly recommend them."
We responded:
"Thank you so much for the review and kind words, Tonya! We really appreciate you taking the time to share your experience of great rates and friendly service. Let us know if you need anything! 269-781-4256.
-Chad Heeter State Farm Insurance: Marshall & Battle Creek MI
#TeamHeeter #GoHeeter #HeeterTeam"
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Cynthia Neitzel

July 22, 2026

5  out of  5
rating by Cynthia Neitzel
"Chad Heeter State Farm Insurance has done a great job for me.I'm very happy with there service.They go beyond to insure I get the best deal for my money."
We responded:
"Thanks so much for the amazing review, Cynthia! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
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Nathan Say

July 22, 2026

5  out of  5
rating by Nathan Say
"Nate was very nice and made the whole process smooth and simple!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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Suzanne Anderson

July 17, 2026

5  out of  5
rating by Suzanne Anderson
"He was very professional, knowledgeable, and helpful."
We responded:
"Hi Suzanne, thank you for your feedback! We're delighted to hear that you found our service professional, knowledgeable, and helpful. Your satisfaction is our priority, and we're here to assist you whenever you need us."
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Andrew Crandall

July 14, 2026

5  out of  5
rating by Andrew Crandall
"This is the best insurance company ive ever worked with forsure"
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."