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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Krutsch

September 26, 2025

5  out of  5
rating by Karen Krutsch
"Great customer service! They are very responsive and have affordabe rates. We highly recommend this agency!!"
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Jacob Krutsch

September 26, 2025

5  out of  5
rating by Jacob Krutsch
"I had an excellent experience with home and auto Insurance. Their customer service is outstanding! My claim was handled quickly and stress free. I highly recommend their service to anyone!"
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Andrea

September 25, 2025

5  out of  5
rating by Andrea
"I had a wonderful experience with Zach at State Farm. He discussed all of my needs and put together the right package at the right price. He was efficient and informative."
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Walt G. Love

September 25, 2025

5  out of  5
rating by Walt G. Love
"💯💪💪💪💯💯💯 💯 I chose the right insurance company State farm A1 in my book The agents treat you like family,,, well I am part of State farm family now,,🙏🎊🥳"
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Sheek DaChamp

September 25, 2025

5  out of  5
rating by Sheek DaChamp
"Very efficient, great customer service, and seamless process!"
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Anastasia Lee

September 21, 2025

5  out of  5
rating by Anastasia Lee
"My boyfriend & I had a pleasure working with Zach Garcia , everything went smooth and fast . Zach was able to answer all of our questions and handle any concerns we had & kept to date with us! By far the best insurance we have ever came across , the front desk is also very nice and answered all my questions and made me feel at ease . I have not stopped recommending my family and friends to come to State Farm !!!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach Garcia and our front desk team provided smooth, fast, and attentive service while answering all your questions. We truly appreciate your recommendations to family and friends and your trust in our team!"
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Sarah Furlo

September 18, 2025

5  out of  5
rating by Sarah Furlo
"Zach was amazing! He answered all my questions and got me the best rate. He was also very patient with me while he was looking at other saving opportunities he may have had! We are super happy we switched!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach answered all your questions, helped you find the best rate, and patiently explored every savings opportunity. We’re so glad you’re happy with your switch to our team!"
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Sommer Collyer

September 17, 2025

5  out of  5
rating by Sommer Collyer
"Husband and I were looking for more affordable insurance. After looking online Zach reached out to me the next day to answer any question I had and went through the quotes with me. It was an easy process and I couldn't be happier with how it was handled. I would definitely recommend."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Zach made the process easy, answered all your questions, and helped you find more affordable vehicle insurance. Your recommendation means a lot, and we truly appreciate your trust in our team!"
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Rick Millard

September 11, 2025

5  out of  5
rating by Rick Millard
"Sam was really great,everyone should b like her!"
We responded:
"Thank you, Rick, for the five stars! We truly appreciate your support and look forward to continuing to serve your insurance needs."
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Markus Grebe (Markus Grebe)

September 5, 2025

5  out of  5
rating by Markus Grebe (Markus Grebe)
"Nathan was very helpful, after switching to State Farm I saved 500$ a year on insurance! Thanks."
We responded:
"Thank you for sharing your experience! We’re thrilled Nathan could help you save and provide helpful service. We truly appreciate your trust in us for your vehicle and renter’s insurance."
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Lauren Wood

September 5, 2025

5  out of  5
rating by Lauren Wood
"Sam is super helpful and attentive. She communicated through every step of the process and answered all my questions, even via text when needed."
We responded:
"Thank you for sharing your experience! We’re glad Sam could provide helpful, attentive service and keep you informed every step of the way. We truly appreciate your trust in us for your vehicle insurance."
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jeff bergstresser

September 4, 2025

5  out of  5
rating by jeff bergstresser
"The girls aways help when I call."
We responded:
"Thank you for your feedback! We’re glad our team is always here to help when you call. We appreciate your trust in us!"
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Chris Wigent

August 26, 2025

5  out of  5
rating by Chris Wigent
"I recently had a great experience with Josh from the Chad Heeter State Farm Agency. I was looking to save money on my home and boat insurance. Josh was very receptive to my request, and was prompt and thorough with his quotes. In addition, he spent quite a bit of time with me on the phone explaining the coverage and rationale behind the recommendation. In short, he did a great and professional job of meeting my request. I might add that I have had life insurance with State Farm for over four decades and am pleased with the related services I continue to receive in that area. Keep up the great work!"
We responded:
"Hi Chris, thank you for sharing your positive experience with our office! We're thrilled to hear that Josh was able to help you save over $700 a year on your auto insurance while maintaining the same level of coverage. Your confidence in our agency and your satisfaction with our services, especially after four decades of life insurance with State Farm, means a lot to us. We truly appreciate your loyalty and are committed to continuing to provide you with outstanding service. Thank you again for your kind words and encouragement. We'll make sure to pass along your feedback to Josh and the team."
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Amy Moore

August 25, 2025

5  out of  5
rating by Amy Moore
"Very sincere helpful company with cheaper affordable rates than progressive! Very genuine nice people and very explanatory in all the details and offered multiple offers and deals to suit me best for what I needed! Wish I’d of known this company sooner. So grateful to have their services !"
We responded:
"Hi Amy! Thank you so much for your thoughtful review! We’re thrilled to hear you found our team helpful and that we could provide affordable coverage that fit your needs. We truly value your trust and are so glad you’re part of our State Farm family!"
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Marissa Bolenbaugh

August 22, 2025

5  out of  5
rating by Marissa Bolenbaugh
"I submitted a request for a quote online, I received a call back quickly. I spoke with Zach Garcia. He assisted me in all my needs with finding the right coverage for me with answering all my questions along the way. Their office provided all the coverage I need at the lowest rate around! The service their office provides is fast and reliable. I couldn’t be happier with moving forward with the Heeter office for my insurance! I would recommend them to anyone needing coverage!"
We responded:
"Hi Marissa! Thank you for your wonderful review! We’re so glad Zach and our team could provide quick, reliable service and help you find the right coverage at a great rate. We truly appreciate your recommendation and are happy to have you with the Heeter office!"
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Alex L Badish Jr

August 14, 2025

4  out of  5
rating by Alex L Badish Jr
"Very polite and courteous 🙂 my family has been with State farm for years always love State farm 👍"
We responded:
"Thank you for your loyalty and kind words! We’re so glad your family has been with State Farm for years, and we appreciate the trust you’ve placed in us for your insurance needs."
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Emily Davidoff

August 14, 2025

5  out of  5
rating by Emily Davidoff
"Just worked with Samantha V. And she lowered my monthly payment by $23/month. Chad Heeter's team will do what it takes to help you get your insurance rates as low as possible."
We responded:
"Hi Emily! Thanks for the great feedback! We’re so glad Samantha could help you save $23 a month on your insurance. At Chad Heeter State Farm, we work hard to help our customers get the right coverage at a great rate."
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Sean Casey

August 1, 2025

5  out of  5
rating by Sean Casey
"Sam is amazingly friendly and helpful!! If you need insurance, make sure to give her a call!!"
We responded:
"Hi Sean, thank you so much for the kind words! We’re lucky to have Sam on the team. We appreciate your recommendation!"
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Judy Mcreynolds

August 1, 2025

5  out of  5
rating by Judy Mcreynolds
"Answered my questions thoroughly and provided me with helpful information . I will certainly call upon them again and encourage my friends to do so. I'm completely satisfied with the way things worked out. My thanks to Sam."
We responded:
"Hi Judy, thank you for your thoughtful feedback! We’re glad Sam was able to answer all your questions and provide helpful information. We truly appreciate your trust and referrals. Looking forward to assisting you and your friends in the future!"
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Tammy Wood

August 1, 2025

5  out of  5
rating by Tammy Wood
"Sam Was very helpful. She worked with me to get my issues resolved quickly. Very friendly and professional."
We responded:
"Hi Tammy, thanks so much for your kind words! We’re happy Sam could help you quickly and make the process smooth. We appreciate your feedback and look forward to assisting you anytime!"
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Justin Baik

July 29, 2025

5  out of  5
rating by Justin Baik
"Zach was very helpful. Always available and tried his best to get me the best rate possible"
We responded:
"Thank you for the great feedback! We’re glad to hear Zach was helpful and committed to finding you the best possible rate. Your trust means a lot to us, and we’re always here to help whenever you need anything!"
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Ronny Miller

July 24, 2025

5  out of  5
rating by Ronny Miller
"Sam is the ultimate professional! She is ready and willing to assist all customers with detailed solutions. It was a great pleasure conversing with Sam. Sam is definitely an asset to any employer who has the great fortune of having Sam on their team!"
We responded:
"Hi Ronny, thank you for such a kind and thoughtful review! We're lucky to have Sam on our team, and we're so glad she made your experience a great one. Her professionalism and dedication to our customers truly make a difference. We appreciate you taking the time to share this! "
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Zachariah Garcia

July 18, 2025

5  out of  5
rating by Zachariah Garcia
"Great customer service and helped educate me on the coverages that I was looking at. Greatly appreciate feeling good after talking about insurance."
We responded:
"Thank you for sharing your experience! We're so glad our team could help clarify your coverage options and leave you feeling confident. Providing great service and education is what we're all about. We truly appreciate the kind words!"
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Math S.

July 17, 2025

5  out of  5
rating by Math S.
"Zach gave excellent service and made every process very easy. Highly recommend!"
We responded:
"Thank you so much for the recommendation! We're happy to hear Zach provided excellent service and made everything easy for you. We truly appreciate your support and are always here when you need us!"
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Drew Colclasure

July 16, 2025

5  out of  5
rating by Drew Colclasure
"Zach was fantastic and did a wonderful job walking me through my first insurance experience."
We responded:
"Hi Drew, thank you for the kind words! We're so glad Zach was able to make your first insurance experience smooth and stress-free. It means a lot to us that you chose our team, and we're here to support you every step of the way!"