Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Shellie Wheaton

Shellie Wheaton

October 9, 2026

5 out of 5 rating by Shellie Wheaton
"We are new to State Farm and have already had the best experience with them! We saved so much money by switching over to them and Hunter has been amazingly helpful with all of the changes! Loving them so far!"
We responded:
"Thanks so much for the amazing review, Shellie! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Kimberly Irvin

Kimberly Irvin

October 6, 2026

5 out of 5 rating by Kimberly Irvin
"They KEEP my family &I safe, legal, prepared! Hats of to you "Chad Heeter - State Farm"

Changing&Saving Lives.

Hard times. Critical; decisions, unto told. Chad Heeter & Family, foresees. A State Farm Agent, that saves. I love them. You'll also, seek their Help."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
Profile photo of Clint Hill

Clint Hill

October 2, 2026

5 out of 5 rating by Clint Hill
"Excellent experience and perfect timing . Thank you again for providing us with service"
We responded:
"Clint, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Brendan North

Brendan North

October 2, 2026

5 out of 5 rating by Brendan North
"Awesome great communication and very polite"
We responded:
"Brendan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
Profile photo of Char'Dell Mathews

Char'Dell Mathews

October 2, 2026

5 out of 5 rating by Char'Dell Mathews
"Blake was very helpful, he was nice and it didn’t take long to get my renters insurance started"
We responded:
"Thank you for the 5-star review, Char'Dell! We’re proud to serve the Marshall community and truly appreciate your support. "
Profile photo of Tony Hernandez

Tony Hernandez

October 2, 2026

5 out of 5 rating by Tony Hernandez
"Answered all questions in the quote stage with experience and knowledge."
We responded:
"Tony, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Heeter and Team "
Profile photo of savanah Little

savanah Little

September 24, 2026

5 out of 5 rating by savanah Little
"I have been with state farm for years and let me tell you the best everything they are amazing informative patient helpful and always there for you whether its a shoulder to cry on and even listen! I have never had an insurance agency work with you as if you were family thank you state farm for sticking by my side thru thick and thin! I'll be married to state farm until I pass away 🤣 u won't be disappointed please choose them 🥰"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Marshall to know you had such a great experience with us. "
Profile photo of Miguel Juarez

Miguel Juarez

September 23, 2026

5 out of 5 rating by Miguel Juarez
"Made everything smooth and stress free I’m fully insured with home,auto and life and I’m not getting charged an arm and a leg like my last insurance company that was charging me 800$ just for auto"
We responded:
"Miguel, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Heeter and Team "
Profile photo of Ben Robinson

Ben Robinson

September 23, 2026

5 out of 5 rating by Ben Robinson
"Nate was great. Service was excellent."
We responded:
"Ben, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "
Profile photo of Renee Stone

Renee Stone

September 23, 2026

5 out of 5 rating by Renee Stone
"I dealt with Nathan . Very pleasant to speak with. Really cool guy!"
We responded:
"Hi Renee, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Profile photo of Kayla Cole-Brown

Kayla Cole-Brown

September 23, 2026

5 out of 5 rating by Kayla Cole-Brown
"Nate- DESERVES A RAISE !
Great customer service, straight to the point, super informative, patient an all around great experience, thanks"
We responded:
"Thank you so much for the 5 stars, Kayla! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Summer Smith

Summer Smith

September 16, 2026

5 out of 5 rating by Summer Smith
"Very nice and answered all my questions."
We responded:
"Summer, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Nancy Pemberton

Nancy Pemberton

September 16, 2026

5 out of 5 rating by Nancy Pemberton
"I had a concern about my policy and Zach was very helpful and patient with me. Thank you so much for resolving my issue."
We responded:
"Nancy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Nolan Voydanoff

Nolan Voydanoff

September 16, 2026

5 out of 5 rating by Nolan Voydanoff
"My man Nate helped me out greatly. Super friendly. Walked me through what was going on. Helped me get the best coverage for my situation."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Marshall insurance team. "
Profile photo of Kay Rodgers

Kay Rodgers

September 16, 2026

5 out of 5 rating by Kay Rodgers
"Had a policy review with Josh today and walked out of the office very happy. Thanks for your help and the good laugh we had."
We responded:
"Kay, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "
Profile photo of Aaron Williams

Aaron Williams

September 11, 2026

5 out of 5 rating by Aaron Williams
"Always great customer service. And takes time to make sure your coverage is accurate"
We responded:
"Thanks so much for the amazing review, Aaron! We really appreciate your support here in Marshall. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Sarne Powell

Sarne Powell

September 11, 2026

5 out of 5 rating by Sarne Powell
"Great place friendly staff"
We responded:
"Sarne, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Marshall insurance team! - Your State Farm Agent, Chad Heeter "
Profile photo of Marshall Bridal

Marshall Bridal

September 10, 2026

5 out of 5 rating by Marshall Bridal
"Working with Josh on insurance for my Bridal store in Marshall was easy and affordable. Highly recommended for any insurance needs! Great experience."
We responded:
"Tara, thank you for the fantastic review! We’re always here to support you with your insurance needs in Marshall. "
Profile photo of HEMILKUMAR PRAJAPATI

HEMILKUMAR PRAJAPATI

September 8, 2026

5 out of 5 rating by HEMILKUMAR PRAJAPATI
"I love this service"
We responded:
"HEMILKUMAR, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Ben Thomas

Ben Thomas

September 4, 2026

5 out of 5 rating by Ben Thomas
"Jake helped me with both my vehicle and my homeowner’s insurance and made the whole process really simple and easy to understand. He was knowledgeable, responsive, and they took the time to answer all my questions without making me feel rushed. I really appreciated the personal service, and would definitely recommend State Farm."
We responded:
"Hi Ben, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Profile photo of DEBORAH Nichols

DEBORAH Nichols

September 2, 2026

5 out of 5 rating by DEBORAH Nichols
"Nate at Chad Heeter was great getting us setup with our new insurance policies. Friendly and very helpful. Would recommend"
We responded:
"Wow, thank you for the 5-star review, DEBORAH! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Jackie Slaughter

Jackie Slaughter

September 2, 2026

5 out of 5 rating by Jackie Slaughter
"Was a pleasure to speak to the state farm agent. Very friendly and helpful. I'm glad to be a new State Farm policy holder."
We responded:
"Jackie, thank you for the amazing review! Our Marshall insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chad Heeter, your State Farm Agent "
Profile photo of Tessa Sanchez

Tessa Sanchez

September 1, 2026

5 out of 5 rating by Tessa Sanchez
"Resolves any issues fast and with ease. Amazing agent and staff."
We responded:
"Thank you so much for your kind review, Tessa!  If you need insurance assistance, we are just an email or call away! - Chad Heeter, your State Farm Agent   "
Profile photo of Ganesh Punukollu

Ganesh Punukollu

August 27, 2026

5 out of 5 rating by Ganesh Punukollu
"Easy to work with."
Profile photo of Tony Miller

Tony Miller

August 25, 2026

5 out of 5 rating by Tony Miller
"Knowledgeable and courteous staff, very helpful."
We responded:
"Tony, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "