State Farm® Insurance Agent Chad Heeter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Sadler
March 10, 2025
5
out of
5
rating by Michelle Sadler
"They listened to what I wanted and gave .e the best deal"
Laury Dollins
March 8, 2025
5
out of
5
rating by Laury Dollins
"Nate was amazing. He was very patient with me and explained everything more than once so he was sure I understood everything. He answered all my questions and was even on the phone with me when I signed and initialed where I needed to."
Fred Bosco
March 3, 2025
4
out of
5
rating by Fred Bosco
"Nate u. Did a good job and saved me some money. Thanks for your help w/ a on life insurance later in week"
We responded:
"Hi Fred, thank you for your review! We're glad to hear that Nate did a good job and was able to save you some money. We appreciate your trust and look forward to helping with your insurance needs for many years to come. Please let us know if there is anything we can improve on to earn that fifth star. Thanks again!"
Jacob Hopkins
February 28, 2025
5
out of
5
rating by Jacob Hopkins
"Great customer service from blake"
We responded:
"Hi Jacob, thank you for your kind words! We're delighted to hear that Blake provided you with great customer service. Our team is dedicated to ensuring our customers have the best experience possible. We appreciate your feedback and look forward to continuing to serve your insurance needs! "
Aaliyah Johnson
February 28, 2025
5
out of
5
rating by Aaliyah Johnson
"They are very helpful and Team Heeter is the best agency in Marshall. They have helped my entire family with Auto,Home and Life Insurance."
We responded:
"Hi Aaliyah, thank you for your fantastic review! We're so glad our office was able to assist your entire family with Auto, Home, and Life Insurance. Providing helpful service is what we strive for, and it's wonderful to know we're considered the best agency in Marshall. We appreciate your trust and look forward to continuing to serve your insurance needs!"
Camille Patterson
February 28, 2025
5
out of
5
rating by Camille Patterson
"Excellent customer service"
We responded:
"Hi Camille, thank you for your kind words! We're thrilled to hear that you had an excellent customer service experience with us. Providing top-notch service is our priority, and your feedback means a lot to us. We look forward to continuing to meet your insurance needs!"
Katie Miller
February 27, 2025
5
out of
5
rating by Katie Miller
"Thank you Nate! You helped me too understand the auto policy we went with. Thanks for taking time out to help me get things squared away with my daughter's auto policy too. You were wonderful, friendly and extremely knowledgeable."
We responded:
"Hi Katie, thank you so much for your kind words! We're delighted to hear that Nate was able to help you understand your auto policy and assist with your daughter's policy as well. It's great to know that he provided such wonderful, friendly, and knowledgeable service. If you need any further assistance, please don't hesitate to reach out. We're always here to help! "
Lynnette Smith
February 25, 2025
5
out of
5
rating by Lynnette Smith
"My experience with representative Nate Gotter from State Farm was a 10. He was professional and very helpful as well as informative. This is what you looked for in a insurance Agent. Thank you Nate.🙂"
We responded:
"Hi Lynnette, thank you so much for your kind words and positive feedback! We're thrilled to hear that Nate provided you with such a professional, helpful, and informative experience. Our team strives to offer the best service possible, and it's wonderful to know that Nate exemplified this. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! "
Suzanne Anderson
February 17, 2025
5
out of
5
rating by Suzanne Anderson
"He was very professional, knowledgeable, and helpful."
We responded:
"Hi Suzanne, thank you for your feedback! We're delighted to hear that you found our service professional, knowledgeable, and helpful. Your satisfaction is our priority, and we're here to assist you whenever you need us."
Elissa Bennett
February 14, 2025
5
out of
5
rating by Elissa Bennett
"I have had a wonderful experience with my insurance from Heeter state farm. Best rates I've ever had on renters & car insurance!"
We responded:
"Hi Elissa, thank you for sharing your wonderful experience! We're thrilled to hear that Chad Heeter at State Farm provided you with the best rates on renters and car insurance. Your satisfaction is our top priority, and we're here to continue providing excellent service. "
Js Tattoo co
February 14, 2025
5
out of
5
rating by Js Tattoo co
"Top notch insurance!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you consider our insurance top notch. Your satisfaction means the world to us, and we're here to provide the best service possible."
Katie Cook
February 14, 2025
5
out of
5
rating by Katie Cook
"Great, speedy and friendly service!"
We responded:
"Hi Katie, Thank you for your fantastic feedback! We're delighted to hear that you found our service friendly. Your satisfaction is our top priority, and we're always here to help."
Candice Purucker
February 14, 2025
5
out of
5
rating by Candice Purucker
"They helped me so much with my home and auto insurance! Everyone was extremely helpful and made things easy."
We responded:
"Hi Candice, thank you for your kind words! We're so glad to hear that our team was able to assist you with both your home and auto insurance needs. Making things easy and providing helpful service is what we strive for. We're here for you whenever you need us!"
Dennis Paquette
February 6, 2025
5
out of
5
rating by Dennis Paquette
"I dealt with Blake from this location and my entire experience with thorough and efficient.. He was polite, accommodating, and professional. He knew exactly what to do to get me the lowest rate and I am entirely grateful. Thank you for your help Blake. We really appreciate it!"
We responded:
"We’re honored by your positive feedback! Blake does a fantastic job for us and I will be certain to let him know about your kind words. Thank you for trusting us with your business! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
Pone Baldwin
February 6, 2025
5
out of
5
rating by Pone Baldwin
"Effectively communicated every step of the process clearly, I referred several friends to them the same day I signed up!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm, Battle Creek and Marshall, MI"
Michelle Adams
February 6, 2025
5
out of
5
rating by Michelle Adams
"Josh was extremely helpful and knowledgable. Great to work with and he did a fantastic job meeting my needs for my policies. Very competitive pricing as well. Response time phenomenal! I’d recommend to anyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we very much appreciate your business and trust! -Chad Heeter State Farm, Battle Creek and Marshall, MI"
Cristian Fernández
February 4, 2025
5
out of
5
rating by Cristian Fernández
"Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI"
Michael Koss
February 4, 2025
5
out of
5
rating by Michael Koss
"Worked with me every step of the way, even found ways to save me more money on my insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Team Heeter State Farm Insurance, Battle Creek & Marshall MI"
Brooklyn Pryor
January 21, 2025
5
out of
5
rating by Brooklyn Pryor
"Katie was absolutely amazing!! I’m only 20 years old and this was my first time doing any of this insurance stuff by myself & Katie walked me right through it & gave me a run down of how everything works!! 10/10 recommend asking for her!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance, Marshall & Battle Creek, MI"
Joe Mcclellan
January 13, 2025
5
out of
5
rating by Joe Mcclellan
"Top notch service. When everyone else was trying too make a buck I felt Nate really did what he could to get what I needed."
We responded:
"Thank you for your 5-star review! Nate does a fantastic job, and I will certainly let him know you appreciated his service. Thank you again! -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI"
Deanna Marie
January 10, 2025
5
out of
5
rating by Deanna Marie
"I worked with Josh yesterday who is now my new agent! From the moment I walked in the door, I was greeted and treated like someone special by the receptionist . Then Josh took all the time I needed to understand exactly what I had covered and gave me options without pressure to change some things. Answering every question I had in a way I could easily understand was very important to me and definitely not my previous experience with a prior State Farm agent. I honestly was prepared to find a different insurance company but after yesterday, I am completely satisfied with them as my insurance agent and company!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you so much again! -Chad Heeter State Farm Insurance, Marshall and Battle Creek, MI"
Melissa West
December 19, 2024
5
out of
5
rating by Melissa West
"Chad’s office is great to work with. Josh and Katie are the best people you want in your time of need."
We responded:
"Thank you so much, Melissa! We really appreciate you taking the time to share this! -Team Heeter State Farm Insurance - Marshall and Battle Creek, MI"
Matt West
December 19, 2024
5
out of
5
rating by Matt West
"I used to deal with this office before Chad took over, and it has been a seamless transition. Josh has been a big help whenever I have questions, too. If you are looking for reputable insurance office with a great staff, then you should check out Chad Heeter’s State Farm office!"
We responded:
"We appreciate your review, Matt! The transition has been challenging and fun at the same time, but we really appreciate this shout out! -Team Heeter State Farm Insurance - Marshall and Battle Creek, MI"
Stephanie Brodie
December 16, 2024
5
out of
5
rating by Stephanie Brodie
"I went in for a policy review. I have always felt the guidance provided on all of my policies was honest, thorough, and tailored to my individual wants and needs. Josh provided excellent feedback and was able to offer additional guidance on some of my questions that came up in conversation because he actually took the time to converse with me and get to know me better as a client."
We responded:
"Thank you so much for that feedback, Stephanie! So glad you had such a great meeting with Josh and that you found it so helpful! If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance; Marshall and Battle Creek, MI"
Patty Schmitt
December 13, 2024
5
out of
5
rating by Patty Schmitt
"Worked with Josh. He answered my questions and was very understanding of my situation. I needed insurance quick to get my new car and he set me up. Very nice guy. Thanks Josh."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"