Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debbie Terry

Debbie Terry

December 4, 2024

5  out of  5
rating by Debbie Terry
"Every question was resolved and kind and curious person"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI "
Profile photo of Ryan Sirko

Ryan Sirko

November 16, 2024

5  out of  5
rating by Ryan Sirko
"Great rates! I have refered numerous people to this agency, Ashley and everyone else in this office is very helpful."
We responded:
"Thank you for the review, Ryan! So glad you have enjoyed working with us! -Team Heeter State Farm: Marshall and Battle Creek, MI"
Profile photo of HMD Legacy

HMD Legacy

November 15, 2024

5  out of  5
rating by HMD Legacy
"Best insurance in Marshall! They are extremely knowledgeable with auto, home, and life insurance. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Team Heeter State Farm: Marshall and Battle Creek, MI"
Profile photo of Paula Bennett

Paula Bennett

November 14, 2024

5  out of  5
rating by Paula Bennett
"Josh was quick to respond and very professional."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you need anything else, please let us know! -Team Heeter State Farm Insurance - Marshall and Battle Creek, MI"
Profile photo of Brooke Kline

Brooke Kline

November 3, 2024

5  out of  5
rating by Brooke Kline
"Awesome people to work with and got me the best quote for my house and cars! Would 10 out of 10 recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
Profile photo of Janyce Boggess

Janyce Boggess

October 18, 2024

5  out of  5
rating by Janyce Boggess
"I had a great experience with this office! Ashley was smart and kind and able to help me with all my needs. She explained my home, auto, liability needs and where I could use some life insurance and financial planning! I would 100% recommend Ashley and the team at Chad Heeter over and over again! Thank you Ashley and Marshall team!"
We responded:
"Jan! Glad Ashley was able to help you understand all your Home, Auto, and life insurance as well! We appreciate the great review! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI #GoHeeter #TeamHeeter"
Profile photo of Samantha Mckenzie

Samantha Mckenzie

October 11, 2024

5  out of  5
rating by Samantha Mckenzie
"Josh @ Team Heeter is NEXT LEVEL! He seamlessly fixed all of our insurance woes. 10/10 would work with Josh again!"
We responded:
"That is GREAT to hear! Glad Josh was able to help you with all your insurance needs! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI #GoHeeter #TeamHeeter"
Profile photo of Christene Lewicki

Christene Lewicki

October 11, 2024

5  out of  5
rating by Christene Lewicki
"Excellent service. Each time I’ve went I haven’t had an issue with anyone and they have loving fur friends who just chill out."
We responded:
"Our fur friends definitely help make the day better! Thank you for the 5 star review and letting us help you with your insurance needs. -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI #GoHeeter #TeamHeeter"
Profile photo of Zack Shippell

Zack Shippell

September 27, 2024

5  out of  5
rating by Zack Shippell
"Pretty cool staff! Bearded guy is odd, but cool!"
We responded:
"HAHA Thanks for the review, Zack! I will sure to let the bearded guy know lol -Chad Heeter State Farm Insurance, Marshall and Battle Creek, MI #TeamHeeter #GoHeeter"
Profile photo of Kevin Bennett

Kevin Bennett

September 27, 2024

5  out of  5
rating by Kevin Bennett
"Fantastic staff who truly care about you and your needs"
We responded:
"Thank you so much for the review, Kevin! -Chad Heeter State Farm Insurance: Marshall & Battle Creek, MI #GoHeeter #TeamHeeter"
Profile photo of Rhea Bennett

Rhea Bennett

September 27, 2024

5  out of  5
rating by Rhea Bennett
"Friendly environment. Honest sales people. Great customer service."
We responded:
"Thank you so much for the kind words, Rhea! -Chad Heeter State Farm Insurance: Marshall & Battle Creek, MI #GoHeeter #TeamHeeter"
Profile photo of Nathan Bennett

Nathan Bennett

September 25, 2024

5  out of  5
rating by Nathan Bennett
"Super friendly environment!"
We responded:
"Thanks for the review, Nate! -Chad Heeter State Farm Insurance (Team Heeter), Battle Creek & Marshall, MI #TeamHeeter #GoHeeter"
Profile photo of Ashley Tanner

Ashley Tanner

September 24, 2024

5  out of  5
rating by Ashley Tanner
"I have been a State Farm customer with Chad Heeter for over 8 years. Now they have an office in Battle Creek and Marshall! Great rates and amazing service! My agent Josh has made every process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much for the review, Ashley! Love hearing about the great rates and amazing service! Thnak you again! -Chad Heeter State Farm Insurance (Team Heeter), Battle Creek & Marshall, MI"
Profile photo of Chad Rhodes

Chad Rhodes

September 22, 2024

5  out of  5
rating by Chad Rhodes
"A lot of help very nice to work with. They do whatever they can to get you insurance that suits you. Katie goes way beyond to get the lowest price possible. We have never worked with a more n knowledgeable and capable team like Katie and Josh. Katie came up with ideas no one else could have so quickly. She knows more than anyone at Chad heater."
We responded:
"Hi Chad and thank you for the review! Katie does an amazing job and we are lucky to have her here. Really appreciate you sharing your experience! Let us know if you have any questions or need anything! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI #GoHeeter #TeamHeeter"
Profile photo of Jennifer Cooper

Jennifer Cooper

September 18, 2024

5  out of  5
rating by Jennifer Cooper
"Josh Dewitt was so helpful with switching back to state farm. He went above and beyond to help. This is a great team."
We responded:
"Thanks so much for coming back to us, Jennifer! We appreciate your trust and business! -Chad Heeter State Farm Insurance: Battle Creek & Marshall, MI #TeamHeeter #GoHeeter"
Profile photo of Kim Chapple Mooney

Kim Chapple Mooney

September 6, 2024

5  out of  5
rating by Kim Chapple Mooney
"Thank you for the friendly response. Great job!"
We responded:
"Thank you, Kim, for taking the time to leave us this review! -Chad Heeter State Farm Insurance; Marshall & Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Von

Von

September 5, 2024

5  out of  5
rating by Von
"Always helpful. They always answer. Great service. Our families first choice for insurance needs."
We responded:
"Thank you so much for the kind words, Von! We are so honored to work with you and your family! -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of lindsey redpath

lindsey redpath

August 30, 2024

5  out of  5
rating by lindsey redpath
"Chad and his team are extremely knowledgeable about all different kinds of insurance, homes, autos and lives. I would highly recommend their office. Everyone is also super friendly."
We responded:
"Thank you for the review, Lindsey! I am glad we were able to help you out with your home, auto and life insurance needs! Thank you again! -Team Heeter State Farm Insurance, Marshall & Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Robert McDougall

Robert McDougall

August 30, 2024

5  out of  5
rating by Robert McDougall
"Chad and his team at this Marshall office did such a great job sharing how I can protect my family with more than just my car insurance, but protect my family with life insurance and disability insurance if I get hurt! I feel so much better working with this team! Thank you Chad!"
We responded:
"Well thank YOU, Robert! I really appreciate you taking the time to leave this reveiw and I am so happy we were able to help you with your car insurance as well as life and disability insurance. Let us know if there is ever anything we can do to help! -Team Heeter State Farm Insurance, Marshall & Battle Creek, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Katie Walerius

Katie Walerius

August 23, 2024

5  out of  5
rating by Katie Walerius
"I have had my auto, home, and life insurance with Chad Heeter for years! Anytime I need help the team there is amazing! Would highly recommend going with Team Heeter for all your insurance needs."
We responded:
"Thank you, Katie! We have the best team here and I am so glad that we have been able to help you over the years with your auto, home and life insurance needs! Thank you again! Chad Heeter State Farm Insurance - Battle Creek & Marshall MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Todd Heeter

Todd Heeter

August 23, 2024

5  out of  5
rating by Todd Heeter
"Chad's team is second to none! They are kind, professional, timely, and honest! They are always looking to be the best value for their customers! 5 stars all day!"
We responded:
"Thank you for the kind words! We really appreciate the 5-star review! Chad Heeter State Farm Insurance - Battle Creek & Marshall MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Tonya Ramsay

Tonya Ramsay

August 22, 2024

5  out of  5
rating by Tonya Ramsay
"best insurance company i have ever dealt with. They have great rates, friendly, and always have the answers. i highly recommend them."
We responded:
"Thank you so much for the review and kind words, Tonya! We really appreciate you taking the time to share your experience of great rates and friendly service. Let us know if you need anything! 269-781-4256. -Chad Heeter State Farm Insurance: Marshall & Battle Creek MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Kathryn Warren

Kathryn Warren

August 21, 2024

5  out of  5
rating by Kathryn Warren
"I called in looking for a better price on insurance. Chad Heeter State Farm helped save on my home and auto insurance. They even helped me get a life insurance policy that helps protect my family if something were to happen to me!"
We responded:
"Thank you for the review, Kathryn, and thank you for trusting us to take care of your home, auto and life insurance to help protect your family. It is an honor to help - thank you again! Chad Heeter State Farm Insurance: Battle Creek & Marshall, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Lillian Barnard

Lillian Barnard

August 15, 2024

5  out of  5
rating by Lillian Barnard
"I've had different I surfaces over the years . They just kept raising prices on me. When I switched to statefarm, the agent was and still is , personal , listens, and checks with me, very so often to see if my needs have changed or needed adjustments. It's like family ."
We responded:
"Thank you so much, Lillian. I very much appreciate you sharing your 'family' type experience. We love doing business with people that feel like family :) Thank you again! Chad Heeter State Farm Insurance: Battle Creek & Marshall, MI #TeamHeeter #GoHeeter #HeeterTeam"
Profile photo of Amanda Kay

Amanda Kay

August 15, 2024

5  out of  5
rating by Amanda Kay
"Agents have always been available and kind whenever I needed questions answered!"
We responded:
"Thank you for the review, Amanda! I am so glad you have had a great experience with us! Let us know if you have any questions moving forward, we are here to help! -Chad Heeter State Farm Insurance : Battle Creek & Marshall MI"