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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jeff bergstresser

September 4, 2025

5  out of  5
rating by jeff bergstresser
"The girls aways help when I call."
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Chris Wigent

August 26, 2025

5  out of  5
rating by Chris Wigent
"I recently had a great experience with Josh from the Chad Heeter State Farm Agency. I was looking to save money on my home and boat insurance. Josh was very receptive to my request, and was prompt and thorough with his quotes. In addition, he spent quite a bit of time with me on the phone explaining the coverage and rationale behind the recommendation. In short, he did a great and professional job of meeting my request. I might add that I have had life insurance with State Farm for over four decades and am pleased with the related services I continue to receive in that area. Keep up the great work!"
We responded:
"Hi Chris, thank you for sharing your positive experience with our office! We're thrilled to hear that Josh was able to help you save over $700 a year on your auto insurance while maintaining the same level of coverage. Your confidence in our agency and your satisfaction with our services, especially after four decades of life insurance with State Farm, means a lot to us. We truly appreciate your loyalty and are committed to continuing to provide you with outstanding service. Thank you again for your kind words and encouragement. We'll make sure to pass along your feedback to Josh and the team."
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Amy Moore

August 25, 2025

5  out of  5
rating by Amy Moore
"Very sincere helpful company with cheaper affordable rates than progressive! Very genuine nice people and very explanatory in all the details and offered multiple offers and deals to suit me best for what I needed! Wish I’d of known this company sooner. So grateful to have their services !"
We responded:
"Hi Amy! Thank you so much for your thoughtful review! We’re thrilled to hear you found our team helpful and that we could provide affordable coverage that fit your needs. We truly value your trust and are so glad you’re part of our State Farm family!"
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Marissa Bolenbaugh

August 22, 2025

5  out of  5
rating by Marissa Bolenbaugh
"I submitted a request for a quote online, I received a call back quickly. I spoke with Zach Garcia. He assisted me in all my needs with finding the right coverage for me with answering all my questions along the way. Their office provided all the coverage I need at the lowest rate around! The service their office provides is fast and reliable. I couldn’t be happier with moving forward with the Heeter office for my insurance! I would recommend them to anyone needing coverage!"
We responded:
"Hi Marissa! Thank you for your wonderful review! We’re so glad Zach and our team could provide quick, reliable service and help you find the right coverage at a great rate. We truly appreciate your recommendation and are happy to have you with the Heeter office!"
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Alex L Badish Jr

August 14, 2025

4  out of  5
rating by Alex L Badish Jr
"Very polite and courteous 🙂 my family has been with State farm for years always love State farm 👍"
We responded:
"Thank you for your loyalty and kind words! We’re so glad your family has been with State Farm for years, and we appreciate the trust you’ve placed in us for your insurance needs."
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Emily Davidoff

August 14, 2025

5  out of  5
rating by Emily Davidoff
"Just worked with Samantha V. And she lowered my monthly payment by $23/month. Chad Heeter's team will do what it takes to help you get your insurance rates as low as possible."
We responded:
"Hi Emily! Thanks for the great feedback! We’re so glad Samantha could help you save $23 a month on your insurance. At Chad Heeter State Farm, we work hard to help our customers get the right coverage at a great rate."
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Sean Casey

August 1, 2025

5  out of  5
rating by Sean Casey
"Sam is amazingly friendly and helpful!! If you need insurance, make sure to give her a call!!"
We responded:
"Hi Sean, thank you so much for the kind words! We’re lucky to have Sam on the team. We appreciate your recommendation!"
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Judy Mcreynolds

August 1, 2025

5  out of  5
rating by Judy Mcreynolds
"Answered my questions thoroughly and provided me with helpful information . I will certainly call upon them again and encourage my friends to do so. I'm completely satisfied with the way things worked out. My thanks to Sam."
We responded:
"Hi Judy, thank you for your thoughtful feedback! We’re glad Sam was able to answer all your questions and provide helpful information. We truly appreciate your trust and referrals. Looking forward to assisting you and your friends in the future!"
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Tammy Wood

August 1, 2025

5  out of  5
rating by Tammy Wood
"Sam Was very helpful. She worked with me to get my issues resolved quickly. Very friendly and professional."
We responded:
"Hi Tammy, thanks so much for your kind words! We’re happy Sam could help you quickly and make the process smooth. We appreciate your feedback and look forward to assisting you anytime!"
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Justin Baik

July 29, 2025

5  out of  5
rating by Justin Baik
"Zach was very helpful. Always available and tried his best to get me the best rate possible"
We responded:
"Thank you for the great feedback! We’re glad to hear Zach was helpful and committed to finding you the best possible rate. Your trust means a lot to us, and we’re always here to help whenever you need anything!"
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Ronny Miller

July 24, 2025

5  out of  5
rating by Ronny Miller
"Sam is the ultimate professional! She is ready and willing to assist all customers with detailed solutions. It was a great pleasure conversing with Sam. Sam is definitely an asset to any employer who has the great fortune of having Sam on their team!"
We responded:
"Hi Ronny, thank you for such a kind and thoughtful review! We're lucky to have Sam on our team, and we're so glad she made your experience a great one. Her professionalism and dedication to our customers truly make a difference. We appreciate you taking the time to share this! "
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Zachariah Garcia

July 18, 2025

5  out of  5
rating by Zachariah Garcia
"Great customer service and helped educate me on the coverages that I was looking at. Greatly appreciate feeling good after talking about insurance."
We responded:
"Thank you for sharing your experience! We're so glad our team could help clarify your coverage options and leave you feeling confident. Providing great service and education is what we're all about. We truly appreciate the kind words!"
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Math S.

July 17, 2025

5  out of  5
rating by Math S.
"Zach gave excellent service and made every process very easy. Highly recommend!"
We responded:
"Thank you so much for the recommendation! We're happy to hear Zach provided excellent service and made everything easy for you. We truly appreciate your support and are always here when you need us!"
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Drew Colclasure

July 16, 2025

5  out of  5
rating by Drew Colclasure
"Zach was fantastic and did a wonderful job walking me through my first insurance experience."
We responded:
"Hi Drew, thank you for the kind words! We're so glad Zach was able to make your first insurance experience smooth and stress-free. It means a lot to us that you chose our team, and we're here to support you every step of the way!"
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Nicholas Lambrich

July 10, 2025

5  out of  5
rating by Nicholas Lambrich
"Sam was amazing and she helped me get the lowest price i have had in 4 years of having my car"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sam was able to help you find the lowest price you've had in four years - that's what we're here for! She's truly dedicated to helping our customers save while getting the coverage they need. We'll be sure to share your feedback with her. Thanks again for choosing us!"
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Brandon Hardaway

July 3, 2025

5  out of  5
rating by Brandon Hardaway
"Zach was an enjoyable, insightful, and professional agent . Whoever hired him should promote him immediately. He’s incredibly valuable."
We responded:
"Hi Brandon, thank you for your kind words! We're thrilled to hear that Zach made such a positive impression. We'll be sure to pass along your compliments to him. Your recognition means a lot to us, and we look forward to serving you again in the future!"
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Nancy Granberg

July 2, 2025

5  out of  5
rating by Nancy Granberg
"Zach has been stellar. Exceptional customer service!"
We responded:
"Hi Nancy, thank you for the great review! We appreciate your support and for taking the time to share your experience with Zach. Please don't hesitate to reach out with any questions or concerns. We are always here to help!"
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mychaelaayres6

June 30, 2025

5  out of  5
rating by mychaelaayres6
"Zach was great! Not only got me better deals but also told me about community events for my toddler."
We responded:
"Thank you so much for the kind words! We're so glad Zach was able to help you find better deals and share some great community events for your little one—that’s what we're all about: taking care of our customers both personally and professionally. We appreciate your trust and look forward to continuing to serve your family! "
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Shawnte Harris

June 24, 2025

5  out of  5
rating by Shawnte Harris
"Chad Heeter was absolutely wonderful and helpful"
We responded:
"Hi Shawnte! Thank you for the kind words! We're so glad to hear that Chad was wonderful and helpful during your experience. He truly cares about taking great care of our customers, and your feedback means a lot to us. We're here if you ever need anything!"
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Erica Cassell

June 20, 2025

5  out of  5
rating by Erica Cassell
"Zach was exceptional. Reduced my insurance payments by more than half with more coverage. Incredibly kind and accommodating. By far the least stressful interaction I've had with an insurance agent."
We responded:
"Hi Erica! Thank you for the great review! We're thrilled to hear that Zach was able to help reduce your insurance payments while increasing your coverage- that's exactly the kind of outcome we strive for. Please don’t hesitate to reach out if you ever need anything else. We're always here to help!"
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Mathew Elizondo

June 14, 2025

5  out of  5
rating by Mathew Elizondo
"Stephen help me out and lower my rates. Very friendly, great customer service."
We responded:
"Hi Mathew! Thank you for taking the time to share your experience with our office. We are thrilled to hear Stephen was able to lower your rates and save money on your insurance needs. Please don't hesitate to reach out if you have any questions or concerns. We are always here to help!"
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Jammie Varela

June 6, 2025

5  out of  5
rating by Jammie Varela
"Excellent customer service"
We responded:
"Thank you for the kind words! We’re so glad to hear you had an excellent customer service experience. We appreciate your support and are always here if you need anything!"
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Scott Newell

June 6, 2025

5  out of  5
rating by Scott Newell
"Sam is the best the one and only agent"
We responded:
"Hi Scott, we couldn’t agree more—Sam really is the best! Thank you for the awesome shoutout. We’re lucky to have him on our team, and we’re so glad you had a great experience. Don’t hesitate to reach out if there’s ever anything you need!"
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Carl Thomason

June 3, 2025

5  out of  5
rating by Carl Thomason
"Very good communication. Very polite and helpful. I was pleased with the service provided to me!"
We responded:
"Hi Carl, thank you for your kind words! We’re so glad to hear that you were pleased with the service and found our team to be polite, helpful, and communicative. It’s always our goal to make sure every experience is a positive one. We're here anytime you need us! "
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D Co

June 2, 2025

5  out of  5
rating by D Co
"Very good Communication 5 star service I highly recommend dealing with this agent he's awesome. Thanks again for your help."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your recommendation. Providing clear communication and top-notch service is always our goal. We’re here whenever you need us—thanks again for trusting our team!"